A few seconds of prep gets you the most accurate lash map.
Before you scan90–100% accuracy
✓Neutral expressionNo smiling or squinting, relax the face
✓Hair tucked behind the earsBrows and full face clearly visible
✓Camera level with the eyesHold the phone straight on, not high or low
✓Head straight, facing forwardNo tilting up, down, or to the side
✓Minimal eye makeup, lashes offBare eyes read the most accurately